If you've completed these steps and still haven't received your refund, reach out to us at Email: Various Scenes, Easy to Handle: Clear prompter function, no need to memorize, smooth and natural presentation. There is often a processing delay before a refund appears. Next, contact your credit card company as it may take some time for refunds to be officially posted. If you haven't received your refund, please start by checking your bank account. Once the condition is confirmed, a full refund for the broken product will be issued. In the case of a broken product, please contact our customer service at providing pictures or videos of the damaged item. If approved, your refund will be processed, and a credit will be issued to your original payment method within a specific timeframe. You will also be informed about the approval or rejection of your refund. Once we receive and inspect your return, we will email you a notification. Unauthorized returns to a different address will not be eligible for a refund. Note: Before returning a product, please contact our customer service email to obtain the return address. Shipping costs for returns will be charged to customers in most cases, except for product quality issues. Please do not return your purchase to the manufacturer. To be eligible for a return, the item must be unused, in its original condition and packaging, with a valid receipt or proof of purchase. Customers have the right to request a return within 14 days after receiving the product. Unfortunately, once the product is shipped, we cannot cancel the order. Return & Refund Policy: Cancellation is accepted for orders that have not been shipped or processed, resulting in a full refund.
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